“It appears to me it’s an abuse of the legal system in order to get us to take some lesser amount of money through a tactic of trying to run our legal bills up to the point where we’d just give in but we refused to give in,” Walker said. Hoffman Car Wash & Jiffy Lube Auto Oil & Lube Auto Repair & Service Wheels. He says they attempted to get him to sign a non-disclosure agreement to prevent him from discussing the case. The core offering of Jiffy Lube is the Jiffy Lube Signature Service Oil. Nearly a year after his car was first damaged Cisa Lubes offered to settle the case right before trial. Just stop by within 3,000 miles of your service mileage, and we will top off up to two. Walker’s case was originally sent to arbitration but after the arbitrator ruled in his favor Cisa Lubes appealed to district court. With every Jiffy Lube Signature Service Oil Change, we provide complimentary fluid top-off service on vital fluids including motor oil (the same type of oil purchased originally), transmission, power steering, differential/transfer case and washer fluids. Even in most of these cases where we disagree as to a reasonable solution it is still our preference to find an outcome that is satisfactory to our customer outside of court, as these cases are not only expensive for us to litigate but take focus from our mission of providing outstanding service to all of our customers each and every day.”īut Walker told WBTV the burden of legal costs is shared by customers. HOFFMAN CAR WASH AND HOFFMAN JIFFY LUBE EMPLOYEE HANDBOOK Revised February 2011 HOFFMAN DEVELOPMENT CORPORATION 1757 CENTRAL AVENUE ALBANY NY 12205 518 862-1658 Table of Contents Welcome to Hoffman Car Wash Hoffman Jiffy Lube. In these rare circumstances we may seek to have these issues arbitrated by an impartial juror. “From time to time we may disagree with a customer as to the cause of damage to their vehicle or to an appropriate remedy.
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